This historical volunteer orientation describes special drop-in roles, including a back-room concierge, a front-room supply role and the staff person in charge. It discusses service-learning paperwork, the ministry’s relationship-based theory of change, and expectations around boundaries, photographs, consent and reporting concerns.

A registration walkthrough shows personal information, upcoming shifts, cancellations, recorded hours and requests to add hours for staff review. These roles and procedures reflect Spring 2019. The video is a record of that orientation, rather than current volunteer training, safety guidance or a promise of available shifts or approved hours.