October Impact Report: More Clients Reached, More Lives Moving Forward
October’s numbers tell a powerful story: need is rising, and so is our impact.

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October’s numbers tell a powerful story: need is rising, and so is our impact.
Numbers are in for October. We engaged with a record number of clients this October, the highest in our history. We'd prefer to be lower, of course, but if you were on the streets of Austin, you'd see record numbers of people out there. I know that the official numbers don't match but we're out there and see it daily. So, if they are out there, we are pleased to be engaging them. Note that we do all this with 6 people. If you're looking for a cost-effective model, we know we have one!
And our change model truly helps people achieve goals that improve stability, sobriety, reconnection with faith and community!
We would welcome new donors at give.SYMin.org. We're trying to break even. We've cut expenses where we can and are raising efficiency in every was, we can think of. But we need some upside on gifts to make it against these rising client engagement figures! Stressed families create homeless young adults. That's done already so we'll see a rising tide of new clients for about 18 months, based on our experience from past stressors. We've got 20 years of data to help guide us!
- An EXTREMELY high number served, mostly from street outreach. We share extra food donations with people of all ages on the street.
- For year to date, this is our highest eligible serving year ever. This is the most eligible clients we've ever served in an October.
- This ratio shows that our outreach services are helping us reach 1 in 7 clients in our age range out there. It remains our best vehicle for meeting new clients, second only to direct referrals from other clients.
- Group participation increased after a pretty slow prior month. Some clients just meet us for outreach or our Sunsthine Store, but group encourages much more progress! It's very crucial! Participation in-person at our restored space improved.
- Outreach to eligible clients increased significantly again this month. It's at historically high levels.
- Help line increased this month again. We answer a lot of introductory calls, but most engagement takes place by text and social media messaging.
- The daily average engagement remained constant but it as a pretty normal number. Historically high numbers are in the low 20's.
Stand with us as we serve more clients than ever. Your gift at give.SYMin.org fuels stability, hope, and real change.
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