In June, clients continue to do remarkably well! We had 62 clients who are showing some change this month. We had 25 clients who are fully engaged with us and 100% of them show some change and 88% show six or more changes! Compare that to a group of new-to-us clients who show 43% with change and 8% with six or more changes. Clients fully engaging with SYM staff and community are 2.3X more likely to show change in their lives and 10.9 times more likely to show six or more changes in their lives! We're proud of everyone!

This was a month of transition for us. We flooded and our 4000 square foot building was completely shut down on May 22. We estimate it will remain so until sometime in August. However, we have not stopped serving even a single day. The very next day we continued outreach while the team relocated services to a much more cramped and dingy space of 1000 square feet. In June we have restored almost every service, repaired half the rooms, and expanded the deck to accommodate more clients outdoors for relaxation and get-away from the cramped feeling inside the house. 

2025 to date is the third highest year on record for eligible client number, higher than the last 5 years. Despite flood relocation, transition, and cramped space in June, we had the same number of eligible clients this month as April.  

Outreach continues to bring in new clients to us. In fact, 100% of the 12 new clients in June came from outreach. That is a slowdown from past months and yet one in 5 clients served during outreach are in our age range. Outreach remains one of our most effective techniques for starting and maintaining relationships.

Groups and visiting our center for relaxing time and conversations is where relationships deepen. Unfortunately, the flood, transitions, and cramped and dingy feeling in the house are not as conducive for frequent visits as our former building that is now closed. Drop-in and group participation dropped about 35% this month. Live responses to our helpline were also impeded this month as the house did not have internet service for our help line until the end of the month. We are doing our utmost to bring a homey and relaxed feel to the house and bring back live answers to our helpline.