April brought steady demand across our programs, affirming that the need for connection, support, and growth remains strong. While some internal challenges have made our outreach efforts less consistent, their impact continues to be meaningful — as does the effectiveness of our group sessions.

By the Numbers:

• Outreach: Served 37 clients
• Helpline: Supported 34 clients
• Drop-In: Welcomed 38 clients
• Groups: Attended by 18 clients

Client Engagement Insights:

• Among engaged clients, change is clear and consistent:
• 24 out of 27 demonstrated six or more positive changes.
• Among new or less connected clients, growth is more limited:
• 17 out of 36 showed no change, while only 3 out of 36 had six or more changes.

This contrast highlights a key truth — consistent engagement leads to transformation. Whether through drop-in services or group participation, ongoing connection is critical to client growth

Looking Ahead: Focus for June

To build on April’s momentum, we’ll focus on two key strategies:

• Increase Group Participation:
• Emphasize the real benefits of attending groups — including community, support, air conditioning, and great food!
• Boost First-Time Drop-In Visits:
• Get more new clients in the door by staying flexible, welcoming, and clear. We’ll consistently share the simple, encouraging message:
• “Visit us Monday–Friday at 11:30 a.m. or 3:00 p.m. — we’ll make your first time smooth and supportive!”

With intention and persistence, we’re helping clients take meaningful steps toward change — and we’re just getting started.