Our Sunshine Store helps meet basic needs like shower, clothing and toiletries. In September, we ran at an average of 41% capacity, which is about where we'd like to be. Not too crowded to be able to spend time helping clients. We did peak a few times at 113% of capacity, a bit crowded on Fridays. That's an average of 6 per hour in the Sunshine Store.

Our Learning Center, which includes Computer Lab and all our groups ran at 38% of capacity, and also hit 113 overcapacity a couple of times (Computer Lab and Art Group, Tuesday and Wednesday). We have an overflow room for Computer Lab that helps and we now have use of the basement again for art groups when needed. Our average group size is 3 per hour so it can be very custom and personal if you like.

Event Center is our evening fun groups and our Friday Funday themes. These ran at 40% of capacity with an pack of 80% capacity. So these are good bets for avoiding a crowd on Monday at 5, Thursday at 5, or Friday mid afternoon at 1pm. We serve an average of 6 per hour.

Outreach continued to be very busy in September. We would like to devote about 15 minutes to each person we meet on outreach but we're running far over capacity. The average capacity is 77% and we're peaking well above 100% most days. Please be patient with us on outreach. We're adding people to be able to serve more at a time.

Our help line is the easiest way to get a quick question answered or referral information. It's running at 11% capacity and rarely overcapacity. It's answered 24X7 by a human and if staff are available (usually 9-5) you can get a transfer. Otherwise you leave a message and we return calls to clients in our age range. Once you know our staff you can also reach out by Facebook Messenger and can do the same by text to our main number of messenger to our Facebook page. 42 unique clients in our age range got help that way in September.